Customer Service Specialist (m/f/d)

For almost 90 years, Gaudlitz HUB has stood for quality, technological precision, and collaborative partnerships. We combine our extensive experience in plastics engineering with innovative solutions and state-of-the-art technologies. Become part of our dedicated team and help shape the future.

As an employee at GAUDLITZ, you will benefit from cutting-edge technologies, an internationally connected team, and continuous professional development opportunities. Together, we foster a culture of openness and reliability where your ideas are valued and encouraged. Join GAUDLITZ and help us shape the future of plastics technology!

• Process customer orders in the ERP system
• Create and maintain customer master data
• Manage sales prices in the ERP system and verify pricing on customer invoices
• Prepare and update short- and long-term sales forecasts
• Support sales planning and business forecasting activities
• Communicate with customers regarding orders, deliveries and pricing
• Coordinate customer priorities with the production planning team
• Prepare reports and analyses for the management team
• Cooperate closely with the Production, Planning, Logistics and Finance departments
• Participate in customer meetings and occasional business trips

• Secondary school or university degree
• Previous experience in customer service, sales support or a similar position is an advantage
• Good command of English, both spoken and written, with the confidence to communicate with international customers and colleagues on a daily basis
• German language skills are an advantage
• Experience with an ERP system is an advantage
• Good knowledge of Microsoft Office, especially Excel
• Strong analytical skills and confidence working with numbers
• Good communication and organizational skills
• Ability to stay calm in a fast-paced environment, prioritize effectively and adapt to changing customer requirements
• Driving licence (Category B)

• Competitive salary based on your experience and qualifications
• Stable employment with an international manufacturing company
• Daily communication with international customers
• Flexible working hours
• 5 weeks of annual leave
• Language courses
• Meal allowance of CZK 70 per working day
• Contribution towards children's sports and leisure activities
• Company events and additional employee benefits

Respect and Appreciation

We value every individual and foster a culture of mutual respect and recognition.

Responsibility

We take responsibility for delivering quality, promoting sustainability, and supporting our colleagues, customers, and communities.

Reliability

We are a trusted partner and employer, known for our dependability and commitment.

Embracing Change

We welcome change and continuous improvement, recognizing innovation and progress as key drivers of our success.

Apply now and help us shape the technologies of the future.

GAUDLITZ Precision s.r.o.

Ms. Marcela Smolikova

Borek 40

380 01 Dacice

Mail: bewerbung@gaudlitz-group.com

Telefon-Nr.: +420 384 350 316